What profiles should you look for when hiring admissions representatives?

Maximizing productivity really starts with hiring the right people for the right positions. All admissions managers would like to hire super performers – but unfortunately people don’t come with a guarantee attached. So how do you know which prospective employees will perform successfully on the job by recruiting more and better quality students, and which will not?

EMC can help! First, start with the identifying the necessary characteristics for a successful admissions representative. Based on our experiences, we have identified successful and less than successful characteristics of admissions personnel, which represents our topic of the first quarter. Click here to find out more.

Tips for the Industry
Every quarter, EMC will provide a “Tip for the Trade” on the website’s news page. We hope this information is valuable and of interest to you in your quest for new student enrollment. For more information about EMC, please submit your name and the name of your institution on our Contact page.

Hiring Admissions Representatives

You’ll be far better able to predict success if you follow the proven techniques in the hiring process for admissions recruiters practiced by EMC and our clients. Our hiring process guide removes much uncertainty and inefficiency from the hiring process, showing our clients how to make the most of the hiring process and reduce representative turn-over.

Hiring dependable, honest, and productive employees has always been a key management need. EMC can help! Inquire about our on-site consulation.

Training Emphasis for New Admissions Representatives

The emphasis during the early part of a representative’s training should be primarily developmental (learning scripts, procedures, and techniques, etc.). However, as the representative begins to master the basic skills and responsibilities of the job, the emphasis should shift toward activity (appointments set, interviews given, etc.). And finally, the emphasis should include activity and the performance results of activity (applications written, lead cards collected, etc.).

There is a tendency for managers to confuse new representatives about the early emphasis on developmental activities by only recognizing performance results during report reviews, personal contacts, and recognition messages. To obtain the best developmental results, recognition of skill improvements and activity must be included and emphasized.

Contact us more information about EMC’s training tactics for admissions representatives.

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